How your personal data is collected at Free Bonus, why it is used, and how it is kept secure — all clearly explained here in plain English.
Note: By using Free Bonus, you are considered to have agreed to this privacy policy.
Support@freebonus.fun
Free Bonus (freebonus.fun) treats your privacy as a top priority. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and how we keep it secure.
This policy applies to the Free Bonus website, mobile application, and all services. By registering with Free Bonus or using the platform in any way, you are considered to have agreed to this policy.
We believe you have every right to know how your own information is handled as a member. That's why this policy is written in plain, easy-to-understand language rather than complex legal jargon. If any part is unclear, feel free to reach out directly at support@freebonus.fun.
Free Bonus collects different types of information for different purposes. Below is a clear breakdown of what information is collected and when.
| Data Type | Example | Collection time | Mandatory |
|---|---|---|---|
| Identity Information | Full name, date of birth | At the time of registration | Yes |
| Contact Information | Mobile number, email | At the time of registration | Yes |
| Identity Document | NID or passport number | During KYC verification | On Withdrawal |
| Financial Information | BKash/Nagad number | At the time of payment | Yes |
| Usage Data | Betting history, login times | In platform usage | Automatic |
| Technical Data | IP address, browser | On Site Visits | Automatic |
We only collect the information that is genuinely necessary to provide our services. No excessive or unnecessary data is gathered.
Every piece of information we collect from you has a specific, legitimate purpose. Each reason for how your data is used is explained in detail below.
Our commitment: Your data will never be sold or rented to third parties for marketing purposes.
Free Bonus will never use your data to make decisions about you without your knowledge. Data analysis is used to improve the platform, but all personal decisions are made by our team — not automated algorithms.
Free Bonus may share data with third parties only in very limited circumstances and for specific reasons. Each case is clearly outlined below.
Your data is not shared for any purpose beyond those stated above. All third parties we work with are required to uphold the same privacy standards. Any breach of contract results in the immediate termination of that relationship.
Free Bonus never shares your information with any advertiser, marketing company, or data broker.
Free Bonus uses industry-leading technology to protect your data. The key security measures are outlined below.
All data and transactions are protected with military-grade encryption.
Firewall and intrusion detection systems are active.
Only authorized staff can access specific data.
Regular audits conducted by third-party experts.
Masking is applied to stored NID and financial data.
Instant SMS alerts for any suspicious login attempts or transactions.
That said, no method of transmission over the internet is 100% secure. We therefore encourage members to play an active role — use a strong password, keep two-factor authentication enabled, and avoid logging in from unfamiliar devices.
In the event of a data breach, Free Bonus will notify affected members within 72 hours and take the necessary protective measures.
Free Bonus uses cookies on its website. Cookies are small text files stored in your browser that help the site remember you. Below is an overview of the types of cookies we use and why.
Most browsers allow you to disable cookies. However, turning off essential cookies may prevent you from logging in or making transactions. Disabling other cookies may reduce certain features.
As a Free Bonus member, you have several important rights over your personal data. To exercise any of these rights, contact us at support@freebonus.fun.
You can request to see all the data we hold about you. A complete record will be provided within 30 business days.
If any of your details are incorrect, you can submit a correction request. Updates will be made once your identity document has been verified.
If you wish to have your data deleted after closing your account, you may submit a request. However, certain information may need to be retained for a specified period due to legal requirements.
You have the right to object to your data being used for specific purposes — though this may limit access to certain services.
You may request a copy of your data in a portable format (PDF/CSV).
To exercise any of your rights, email us at support@freebonus.fun. You will receive an initial response within 3 business days. The full process is typically completed within 30 days.
Free Bonus does not retain your data indefinitely. A separate retention period is defined for each category of data.
Once the retention period ends, your data is securely deleted or anonymized so that it can no longer be linked to you.
Bangladesh's financial regulations and international gaming rules require transaction and KYC data to be retained for a specified number of years. This is not a matter of choice — it is a legal obligation.
Free Bonus strictly does not provide services to anyone under the age of 18. We do not knowingly collect any personal information from minors.
If a minor's information is ever found in our system for any reason, it will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child's data has been submitted to us, please contact support@freebonus.fun right away.
Enable parental controls on your device to keep children safe from online gaming. Keep your Free Bonus account login details out of reach of children.
Free Bonus may update this Privacy Policy as needed. For any significant changes, you will be notified in advance via your registered email or a platform notification.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.
Contact: For any privacy concerns or to exercise your rights, write to us in English at support@freebonus.fun.
Protecting your privacy is not just a legal obligation for us — it is a genuine commitment to every member.
Your name, mobile number, or any other personal details are never sold or rented to marketing companies or third parties — not ever.
NID, payment details, and other sensitive information are stored in encrypted form. Even if database access is gained, the data remains unreadable.
Only staff members who need access for their specific role can view particular data. All access is logged and reviewed regularly.
Third-party cybersecurity experts conduct regular penetration testing. Any vulnerabilities found are resolved immediately.
In the event of a data breach, affected members will be notified within 72 hours and immediate steps will be taken to minimize any harm.
You can request to view, correct, or delete your data at any time. Your data belongs to you.
When registering on an online betting platform, many people have concerns — is my NID safe? Will my bKash number end up somewhere it shouldn't? These are completely valid questions, and Free Bonus takes them seriously.
The reality is, your NID is requested during the KYC process for one reason only — to verify your age and identity. This information is stored encrypted on our servers, accessible only to authorized personnel in the verification department, and is never shared with anyone except where legally required.
Your bKash or Nagad number is shared only with the payment processor — just as your payment details go to a payment gateway when you shop on any e-commerce site. This is standard industry practice and is followed by various online services in Bangladesh.
Your gaming history at Free Bonus stays within your account. It is never shared with other websites or advertisers. If you ever see a betting ad on social media that seems to know your Free Bonus habits — that is not coming from us. It is the result of your browser's standard tracking algorithms.
Free Bonus will never ask for your password, OTP, or NID number over the phone or via message. If anyone claims to be from Free Bonus and requests this information, it is a scam — report it to support immediately.
If you have any concern about how your data is being used, please contact us first. If the issue is not resolved within 7 business days, you have the right to file a complaint with the relevant data protection authority.
Members who visit the privacy policy page most commonly ask about how odds work and withdrawal fees.
Free Bonus displays odds in Decimal format by default, as it is the most straightforward for users in Bangladesh. You can also select your preferred format in your profile settings.
Decimal Format: Odds of 2.50 mean that a winning ৳100 bet returns a total of ৳250 — that is, your ৳100 stake plus ৳150 in profit. The simple formula is: Stake Amount × Odds = Total Return।
Fractional Format: More common on English betting sites. 3/2 means ৳3 profit for every ৳2 staked. On Free Bonus, this can be changed in your settings.
American format (American/Moneyline): +150 means a ৳100 bet returns ৳150 in profit. -200 means a ৳200 bet returns ৳100 in profit. This format is also available on Free Bonus.
The higher the odds, the less likely the outcome — but the bigger the payout if you win. Odds of 1.10 mean the bookmaker considers that outcome highly probable. Odds of 10.00 are harder to win, but the reward is much greater.
Free Bonus charges no service fee on withdrawals — that's a clear commitment to our members. You get to keep everything you win. That said, bKash or Nagad may apply their own transaction fees according to their individual policies — mobile banking cash-out fees are typically set by those providers themselves, not by Free Bonus.
Withdrawal limits: Minimum and maximum withdrawal limits depend on your account verification level.
Withdrawals above ৳50,000 may require additional verification — this is a standard fraud prevention measure, not a sign of any issue. Most cases are completed within 24 hours.
Withdrawals from bonus funds require wagering conditions to be met — full details are provided in the bonus terms and conditions.
Free Bonus welcomes every member with a commitment to keeping your data safe. Register today and enjoy a secure betting experience.
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